As SOULQIN, we use natural ingredients in the majority of our products. All our formulas are enriched with certified natural components and plant extracts. You can find detailed ingredient lists on the product pages.
Although the effect of skincare products varies from person to person, you can start to see the first effects of our serums on the skin within 2-4 weeks. For optimal results, it is recommended to use the products regularly for at least 8-12 weeks.
SOULQIN products can be used for 24 months from the date of manufacture. It is recommended to store the products in a cool and dry place.
No! As SOULQIN, we are a cruelty-free (animal-friendly) brand. We do not test any of our products on animals, and we document this ethical stance with our certifications.
You can easily place your order by creating your cart on our website and completing the payment steps.
Currently, shipping is only available within Turkey. We are working on our international shipping plans. You can pay with a foreign card.
Your orders will be shipped within 1-3 business days. Shipping time may vary depending on your address and the carrier company.
You can return or exchange unopened and undamaged products within 14 days from the order date. Please visit our Return Policy page for details.
No. All our products are free of parabens, SLS, SLES, and synthetic fragrances. We offer safe and clean formulas.
Although our products are suitable for sensitive skin, we recommend that you consult your dermatologist first for chronic skin conditions.
We use recyclable packaging and work towards a zero-waste goal in our production processes.
We generally recommend applying from the thinnest consistency product to the thickest: Cleanser > Toner > Serum > Moisturizer > Oil > Sunscreen (in the daytime routine).
We use preservatives that comply with EU and Turkish cosmetic regulations for product safety.
Please contact our customer service at info@dokumar.com or via our live support line. We are here to solve your problem immediately!